Last updated October 2026.
This policy explains what personal information Empawed (“we”, “us”) collects when you visit empawed.com or place an order, and how we use it.
Information we collect
- Order details: your name, billing and shipping address, email address, phone number if you give it, and what you bought.
- Payment details: card payments are processed by Stripe. We never see or store your full card number.
- Messages: anything you send us through the contact form or by email.
- Newsletter: your email address, if you sign up.
- Site usage: standard technical data such as IP address, browser type and pages viewed, and cookies that keep your cart working.
How we use it
- To process, ship and support your order, including sending order and tracking emails.
- To answer your questions.
- To send our newsletter if you signed up. You can unsubscribe at any time.
- To prevent fraud and keep the site secure.
- To meet legal and tax obligations.
Who we share it with
We share only what is needed to run the store:
- Fulfilment partners and carriers, who receive your name, shipping address and phone number to deliver your order. Some of these partners are located outside the United States.
- Stripe, to process payments.
- Our hosting and email providers, who store data on our behalf.
We do not sell your personal information.
Cookies
We use cookies that are necessary for the cart and checkout to work. If we add analytics or advertising cookies in future, we will update this policy.
How long we keep it
We keep order records for as long as needed for tax, accounting and legal purposes. You can ask us to delete other information at any time.
Your rights
You can ask for a copy of the personal information we hold about you, ask us to correct or delete it, or opt out of marketing. California residents have additional rights under the CCPA, including the right to know what is collected and to request deletion. To make a request, email contact@empawed.com.
Children
This site is not intended for children under 13 and we do not knowingly collect their information.
Contact
Empawed, 1067 Bluestem Trl, Perris, CA 92571. Email: contact@empawed.com